We’ve been working with Reynaers for several years and have been consistently impressed with the design and quality of its innovative products – so much so that I’ve recently installed Reynaers’ CP 130 lift and slide door system in my own home.
We specify Reynaers’ products on the majority of our projects as they are an attractive and affordable option within our designs.
It is fantastic to work with the team and their commitment to excellence and attention to detail is second to none. They are friendly, informative and reliable and a real pleasure to deal with.
Reynaers responds to clients’ requirements very well – it employs a positive attitude throughout its team, which is always refreshing to work with. When there are project challenges, like a late order for example, they seem to move heaven and earth to deliver. I’ve worked with John McComb, Reynaers’ Technical Director, for years and he is outstanding. He is one of the leading guys in the industry.
Reynaers is currently working with Mace on a number of projects, one of which is the redevelopment of Greenwich Square, London’s first major carbon neutral development. We have also recently been working with Reynaers on our Holland Green project with Martifer UK in Kensington, London. Holland Green is a high-end residential development for Chelsfield PLC and is also known as the Commonwealth Institute. The façade scope consists of bespoke glazed windows and sliding doors with a curtain walling screen to the new Design Museum.
I’ve been working with Reynaers for the past six years. I used to work on big commercial schemes using the products and now use them on domestic projects since joining my wife in her practice – Reynaers is a fantastic company with quality products and was an obvious choice.
I find the lead in time much shorter than other systems companies and Reynaers actually halved the time quoted by a competitor on a recent project. I also think that the product range tends to be far more economical. Lots of other companies struggle with the sorts of size windows and doors that I specify – sometimes up to 3.2 meters in height – but Reynaers can deliver.
Reynaers was recommended to us by a fellow consultant, and we researched them and found them to be very good technically but also good on price relative to the market. The customer service level at Reynaers has been very good, the technical reps and the sales reps I’ve spoken to have all been very knowledgeable and answered questions quickly. They aren’t afraid to try to help us when we’re trying to do something that’s non-standard, which is exactly what we want in a partner who supplies us with curtain walling.
Reynaers was chosen as one of our key system manufacturers in 2015 across Berkeley Group. We’ve worked very closely together on a wide number of projects, including most recently 250 City Road in London. I’ve been impressed by the management style, the drive, initiative and commitment the company has shown us.
Reynaers has a very hands on approach, whenever you speak with the team they get involved and strive to resolve issues quickly – they are very responsive at all levels of the company. It is a nice mix as it is very approachable in the way that a smaller company might take, but Reynaers has the bigger global buying power of the Reynaers Group behind them.
The range of design is good, we are looking for the products of tomorrow and those that are keeping ahead of trends. We always want clearer sightlines and less obstruction of frames and Reynaers provides those.
We chose Reynaers for the residential development Manhattan Plaza by Canary Wharf for its quality of product and reliability. The excellent level of customer and technical service was also an important consideration both for us as the specifier and for the client as Developer Builder. We specified CS-77 for the windows and doors, and the CP-150LS for the sliding door systems.
We’ve had several instances with planners asking for information and whenever we’ve phoned Reynaers the team has been very efficient with either sending us samples, getting a sales brief done, and technical information. The ability to download a lot of the information from its website has helped us – especially such as BIM models, architectural sections details and so on. I would recommend the Reynaers’ team, they are very efficient and helpful. You can phone them up and get a friendly voice at the end of the line, and get details of CAD sections and so on with no problems at all.
We’ve been working with Reynaers for around three years on both the commercial and domestic side of the business. We’re just about to complete a big project in Wembley using CS 77 and are in the middle of a Barratt Homes project in South London.
We’re really happy with the customer service we get from Reynaers and the level of technical expertise is excellent. They’ve got a huge team and they support us – we’ve built up a very good relationship.
Reynaers are always willing to talk, listen and deliver, which is a big thing for us. We value having this close relationship with Reynaers and find their attentiveness is critical in winning business and ensuring we offer the best product and deliver to tight site schedules.
Reynaers consider all our requests as important and take them seriously. I feel very confident relying on the Reynaers’ team. The quality of the products is very good – there’s such a big product range to suit all requirements and all are of a high standard.
I think the customer service at Reynaers is unbelievable; they’re always available at the end of the phone and really personal. David the Consult Project Manager is able to come into our office and speak to us on a personal basis about projects and we’re able to get his opinion about what products are available to specify. Likewise when we’ve got a technical problem on site the technical advisor team are very good, they’re able to problem solve with us, and work through CAD details and send them over for us to use. I think the Reynaers product range is extremely well thought out, it’s got a lot to offer and they’ve clearly thought about what architects, what clients and what the public need and want in terms of what their windows and doors can do. I would definitely recommend Reynaers, they have been fantastic on a range of projects where we have worked with them, they offer a personal service and their products work.
I specified Reynaers for over 10 years on many jobs: public sector, private sector jobs, and had a good experience with them and the products are really good and represent the quality of architecture that we want to produce. We work with their sales reps initially to find the right products, then we work with their technical team who provide good technical support, including lots of CAD drawings, and we work with them to detail up the products. We have been asked on several projects how do we detail certain door and curtain walling scenarios, and we have recommended Reynaers.